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Frequently Asked Questions

1.  Where can I find information on onsite sewerage treatment systems?

Information about on-site sewerage treatment facilities is available at the Queensland Government website.

We also have a brochure that outlines basic information for those new to non-sewered properties.

2.    Do I have to use any special type of detergents and washing powders?

To protect the environment and ensure the longevity and optimal performance of your Nature Flow® HSTP we recommend that you use low phosphate or phosphate free detergents and cleaners.  (Why is Phosphorus content important?)

Look for the following symbols on the packaging of cleaning products:

P

This symbol lets you know that the product complies with the agreed Australian industry standard on phosphorus, which imposes a maximum content of 7.8 grams per wash.  The standard is designed to reduce the amount of phosphorus entering Australian waterways.

NP

This symbol lets you know that the product contains no added phosphorus.  Levels of 0.05% may be present.

See here for a list of cleaners and their phosphorus content.  This list was compiled in 1992/6 so is somewhat dated however a more recent version has not yet been commissioned.

Research suggests that the variance in phosphorus content for detergents with the same P or NP label is high.

There are an increasing number of "environmentally friendly" cleaners entering the market as consumer awareness increases and greywater re-use becomes more popular.

 

We do recommend that you regularly review the "Ten Commandments for Septic Tanks" (applicable for both all waste septic systems and wastewater treatment plants) to ensure that everyday practices comply with the general "Do's & Don'ts".

 

3.     Do I need to do any special landscaping?

Generally no. 

However it is advisable to ensure that stormwater run-off is diverted away from the sand media filter, sewerage tank and disposal field.  This is to limit the entry of excess water which does not require treatment and to prevent saturation of disposal field hence increasing the lifetime of your Household Sewerage Treatment Plant (HSTP).  

Since HSTP's are commonly installed at an early stage of construction it is sometimes difficult to provide advice with regard to landscaping requirements.  Owners who are concerned with possible stormwater run-off should talk to their sewerage site evaluator or HSTP installer and advise them of their concerns - discussion of diversion options can then take place.

As a general rule, if it becomes apparent that stormwater run-off flows in the direction of the sand media filter, sewerage tank and disposal field some landscaping will be required to divert this flow.  This may be in the form of a diversion mound - a raised mound of grass/mulch covered soil to divert water flow away from the HSTP.  Alternatively diversion mounds may be designed in the form of garden beds .

 
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Last modified: 16-Feb-2010